Shipping Policy

Shipping Summary Table

Country Shipping Type Courier/Service Shipping Time (Days) Cost (£ GBP) Cost Per Additional Item (£ GBP)
United Kingdom Standard Domestic Evri ParcelShop 2-4 2.92 0.25
Express Domestic Evri ParcelShop Next Day 1 3.78 0.25
United States Standard International Evri Standard Parcelshop 7-11 13.12 2.50
Express International UPS Access Point 2-4 20.69 2.50
Canada Standard International Evri Standard Parcelshop 6-8 13.19 2.50
Express International UPS Access Point 2-3 20.69 2.50
Australia Standard International Evri Standard Parcelshop 7-12 13.69 2.50
Express International Parcelforce – Global Priority Drop Shop 4-10 20.15 2.50
New Zealand Standard International Evri Standard Parcelshop 10-12 14.04 2.50
Express International DPD Drop Off International 4-10 24.74 2.50

Shipping Coverage

  • We currently ship to any address in:
    • United Kingdom
    • United States
    • Canada
    • Australia
    • New Zealand
  • We may ship to other areas in the future

Shipping Costs

  • See the shipping summary table for costs per country
  • For orders greater than £25 GBP shipped to the UK we offer free express shipping
  • There are no hidden shipping fees

Order Processing Time

  • All orders will begin to be processed on the same day if ordered before 5 pm
  • Orders placed after the 5 pm cutoff will be processed the next business day
  • Processing takes 1-2 business days, as our products are made to order

Shipping Times

  • See the shipping summary table for shipping times per country
  • We will ship your order after it has been processed
  • You should expect your mug(s) to arrive 1-2 days plus the shipping time (see shipping summary table) after placing your order (assuming the order was placed before the cutoff) due to the combined processing and shipping time

Tracking Your Order

  • A tracking number will be provided via email after dispatch
  • You can track your order using the relevant courier’s tracking service available on their website
  • If you have any tracking queries, please contact us. We are happy to help

Order Modifications and Cancellations

  • If you would like to cancel or make any other modifications to your order e.g. an incorrect delivery address has been provided, please contact us immediately so we can update the order

Contact Information

Company name: Zenthra Ltd

Trading as: Mythic Mugs

Address: C/O Wainwrights Accountants Faversham House, Wirral International Business Park, Old Hall Road, Bromborough, Wirral, CH62 3NX, United Kingdom

Contact form: https://mythicmugs.co.uk/contact

Email: admin@mythicmugs.co.uk

Phone: +44 7965 207238

Company number: 12085658

Opening hours: Monday to Friday (9 am – 5 pm) (Email and Phone)

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